United Airlines to refund all passengers on infamous flight

United Airlines

After people were horrified by video of a passenger getting dragged off a full United Express flight by airport police, the head of United's parent company said the airline was reaching out to the man to "resolve this situation".

The airline's chief executive, Oscar Munoz, said in an interview to ABC News on Wednesday that he will not resign.

Officers with the Los Angeles Airport Police do not get involved in civil matters such as business disputes between airlines and passengers.

The passenger, 69-year-old David Dao, has obtained a personal-injury lawyer and asked the Cook County Court to issue an order for United and the city of Chicago to keep all footage, audio recordings, and any other reports and material from the flight, according to the Chicago Tribune.

But Demetrio said neither Dao nor his family had heard from United. The attorneys also want United's protocol for removing passengers from commercial aircraft. 'We can't do that'.

Beset with a continuing public relations nightmare, United Airlines has confirmed that it is compensating all passengers on now-infamous Flight 3411.

Flight 3411, of course, has been at the center of news headlines since Sunday, when Chicago airport security officials forcefully dragged a man off the plane.

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The Chicago Department of Aviation says two more officers have been placed on administrative leave after a Kentucky doctor was dragged off a United flight Sunday. Those documents are often the first steps toward a lawsuit.

"To have somebody pay for a ticket, reserve a seat, be seated and then dragged off the plane physically by law enforcement officers at the direction of United (Airlines) - it's outrageous", Christie told CNN's "New Day" on Wednesday.

The department released the following statement: "The Chicago Department of Aviation (CDA) continues reviewing the details surrounding the incident".

When security personnel approached Dao aboard the plane Sunday, telling him he had to deplane, he claimed he was a physician and needed to get back to Kentucky for his scheduled patients.

It wasn't until Tuesday that Munoz was more contrite. Video shows blood streaming from his mouth.

Monday, United CEO Oscar Munoz sent a letter to employees backing the actions of the crew for following "procedures".

The incident risks a backlash against United from passengers who could boycott the airline as the busy summer travel season is about to begin. Finding none - and no takers for financial compensation - four passengers were selected at random to give up their seats. Rather than calling for an end to the practice of overselling, Trump said that instead, there should be no upper limit to incentives carriers can offer passengers in exchange for their seats on overbooked flights.

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